Bustle

Brent Wimmers

Bustle Support

Everything you need to help you run service efficiently, plus all of the add-ons. 

🍽 Running Service

How do I void an item from a table or tab

Set up position / cover numbers on your dockets

Restaurant Setup - Table Positions

How to split payments by item to get individual tax receipts.

How do I create separate GST Tax invoices from a tab?

How to edit a tab name, print a tab summary or delete a tab

How to rename a tab

How to create, park and manage customer tabs and pre-defined tabs

Bustle iPad app - Customer Tabs

How to create an order on the app and some cool time-saving tips!

Bustle iPad app - Creating a simple order

Control your floor & calculate covers by setting up table maps and using them on the Bustle Till app.

Table Layout - How to set up and use tables

How to move items and orders between tabs and tables

Moving, Merging and Splitting Tabs and Tables

How can I look at what is voided on the till, and by whom?

How do I view voids in Bustle

How to search and display menu items on the Bustle iPad app

Searching menu items on the Bustle iPad app.

Create frequently used tab numbers or names

How to use Pre-defined Tabs

Need to reprint an order docket that was lost or didn't print?

How to reprint an order docket

Creating orders, tabs and tables to get you ready for service. 

Orders, Tabs & Tables

How to manage card tipping with Bustle

How do I pay for an order or tab in Bustle? See the different ways to take a payment.

Bustle iPad app - Processing Payments

How do I do a cash out for a customer's eftpos transaction and how do I record petty cash receipts for when I've taken cash out of the till?

How do I do a 'cash out'?

How to split items for payment that have been added using the multiplier

Split payments when using the multiplier on an item.

Can I have ongoing surcharges for credit card payments? Can I add tips from my card payments?

Can I set up credit card tipping and surcharges?

If I have applied a discount in error how can I fix it up.

Can I reverse a discount?

Some tips on managing voucher discounts in Bustle.

How to manage complex discounts & (external) voucher discounts

Payments

How to set up a surcharge for a public holiday

Bustle iPad app - Public Holiday Surcharges

How to process a refund in the Bustle app

Bustle iPad app - Refunds

Modify your transactions to suit your needs.

Refunds, Tips & Surcharges

How do I get rid of old vouchers in the system?

Remove or delete a Store Credit that has expired or is unused

How to create and manage customer accounts in the app

Bustle iPad app - Accounts

How to archive or delete an account or Store Credit.

Archive or remove an Account or Store Credit

Creating, taking payment for and using pre-paid vouchers in Bustle

Bustle iPad app - How to use Pre-paid Store Credit in the Bustle Till

How to pay an account by clearing the balance so you can create an invoice summary for invoicing from your financial system.

Bustle iPad app - Clearing the balance on accounts

I've accidentally paid a Store Credit amount twice. What can I do?

Can I undo a payment made on a Store Credit account by mistake?

Allow your customers to pay via accounts or credit. 

Customer Accounts & Store Credit

Not sure what alternative prices are for? These common use cases from  our customer base should help

How (and Why) to Use Alternative Prices in Bustle

Set up required or optional mods on items to add options from your menu

Mods - How to create and use modifications on your items

How to update, rename or change pricing on a modification

How do I update or delete Mods?

Can I split up optional modifications into their own sections?

Making Sections for Optional Mods

Can we set up mod option sets or copy an item and its modifications?

Can I copy a mod group or duplicate an item's mods?

How to record an order or item as hospo or complimentary (giving items away for free)

How do I record hospo / complimentary orders?

What are the categories and subcategories? The current list doesn't suit my business - what can I do?

Can I change categories and subcategories?

Customise your menu items to fit your needs.

Modifiers, Discounts & Specials

Bustle iPad app - Cash Up

How do I cash up? Make changes to a cash up? Amend / Export a cash up? Where do I change my float? how do I cash up a till…

Cash Ups - on your Bustle Hub

How to know what to look for if there are cash and card variances in cashup.

Why are there variances in my cash up?

Cashing up your tills at the end of your service

Cash Up & End of Day

How do I email a receipt to a customer from Bustle?

Emailing Receipts to customers

How print orders by section - entree, main and dessert etc

Restaurant Setup - Course Breaks

Receipt and docket settings for your venue.

Receipts & Dockets

How to set up new staff members, or advisors for access to your Bustle hub.

Create, edit, or remove staff logins for your Bustle hub

Improve comms at the pass & track team actions on your till.

Staff Members (Emoji Staff Logins) - Initial Setup

Manage your staff logins and clock in / out.

Staff tools

Find answers and get help from Intercom Support and Community Experts

Conversations you've started through the messenger will appear here.

No conversations created by you

Try using different keywords or checking for typos.

No conversations found

Title

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Empty Help Center

Uh oh. That page doesn’t exist.

Home

Search results

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.

No tickets created by you

No tickets found

Track the progress of all tickets and conversations related to your company.

Customer Portal.

Track the progress of all tickets related to your company.

Tickets portal.

{assigneeName} needs more information from you

Tickets

No access to tickets portal

Search and ask

Find guides, answers, and references.

Skip the search. Describe what you’re trying to do and get a grounded answer.

Browse articles and guides in this topic.

Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

Prototype answer unavailable

I’ve got this page open. Ask me anything about it and I’ll answer from the docs.