If you have accidentally paid for a Store Credit twice, follow these steps to rectify the amount
There are two ways to do this. The best way is to do it from the Bustle Hub.
From the Bustle Hub
Head to Accounts > Accounts and locate the account under the Store Credit section
Click the account to open it up
Click Adjust Balance
Click Debit the account
Enter in the amount to remove from the Store Credit record
Press Apply Debit Now
From the iPad
Create a new item from your Bustle Hub called something like 'Voucher Charge Fix'
Give that item the sale price equivalent to what was credited by mistake to that voucher. Alternatively, make it a miscellaneous priced button where you can enter in the price on the till.
Add this item to your menu & press Save
On the Bustle iPad app, Select Settings > Sync Menu
Select the new item 'Voucher Charge Fix' and add it to a new order.
Charge the order to the voucher that needs the refund
Select Confirm.
On your Bustle Hub - remove the 'Voucher Charge Fix' from your menu. Press Save
On the Bustle iPad app select Settings > Sync Menu
Make a note for your financial system that explains the variance in your cash up. There is no way currently to reverse the payment itself in Bustle on accounts and vouchers.