Welcome to Bustle and congratulations on the new venture!
To help make the handover as smooth as possible, there are 3 key steps:
Step 1: Create your new Bustle account
The first step is to set up your own Bustle account. This ensures you have full access, ownership, and control moving forward.
👉 Sign up for Bustle
Once your account is created, you have two options when it comes to your venue’s menu:
You can Build your menu from scratch, or
Copy the existing menu and items from the previous owner (with their permission)
👉 Important:
If a menu copy is required, this must be done before any items are created in the new account.
(Need more detail on what’s included in a menu copy (and what isn’t)? See the section below.)
What happens next?
Once you have signed up with Bustle, our Sales team will reach out to help with any initial questions. Make sure to set some time aside for an onboarding session - so you start off nice and smoothly with Bustle.
Step 2: Handover day & switching the accounts on the iPads
On handover day, you’ll need to switch the iPads over to your new Bustle account. This includes reinstalling the app, logging in, and setting up printers and eftpos.
Please do the following to change over iPads from one Bustle account to a new account with an active Bustle subscription:
FYI, the Previous Owner should have done the following
If they are handing the iPads over, they need to confirm whether the Apple Account is also being transferred
They should have Made sure your iPads are still compatible with Bustle Till and let you know as new iPads may be needed.
For you, the New Owner
Double check your iPads are compatible with Bustle till
Ensure you have an Apple Account logged in on your iPad
Download the latest Bustle Till app from the app store on all iPads.
Log in with the new Bustle account on each device (Need more iPads added? -Add a new Device)
Once logged in - Search for and set up your printers, adding in the menu sections you want to print orders to.
Set up any pre-defined tabs or table layouts if you use them.
Set up Emoji Staff Logins if used.
Set up eftpos integration if used.
Once you’ve completed these steps, you’ll be all set to enjoy your Bustle experience to the fullest! If you have any questions or need assistance during the process, feel free to reach out. We’re here to help you every step of the way!
What happens next?
You’ll then be introduced to our Onboarding team, who will guide you through training and help you get the most out of Bustle.
If anything is unclear, or you’d like a hand at any stage, please reach out to our Support team. We are here to help.
What a Menu Copy Includes and what it doesn't include 👇
What a Menu Copy Includes and what it doesn't include 👇
What a Menu Copy Includes:
When copying a menu, the following information is carried over:
Menu Layout
Item Details:
Name
Button Name
Sales Price
Item Description (for online menu)
Alternative Prices (and their attachments to items)
Category & Subcategory
Item Notes
Modifiers:
Mod Name
Categories
Prices & Alternative Prices
Costings
Other Details:
Menu placement of buttons
Products linked to item recipes
Suppliers linked to products in item recipes
What a Menu Copy Does Not Include:
The following are not copied over:
Any information about items that are not on the copied menu (e.g., products unique to an item)
Item Images
Tags
Dietary Requirements
Bustle Online Menu Settings
Branding & Logos
Section, Item, or Menu Descriptions
Promotions
Whether the item or modifiers appear on the online menu
Reporting history