If order dockets don’t print at all but receipts do, the issue with the printing may be due to either:

If you are getting missing order dockets on occasion, check this article.

Check the following:

Go to the main Printing Options page and look for a section called:
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Menu sections not set up to print
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If any menu sections appear here, they haven’t been linked to a printer yet and won’t print order dockets.

Select the printer you want to use from the left-hand side, then press:

Print Orders from Sections

Make sure all sections you want printing are ticked.
Tap a section to add or remove a tick.

Once done, try reprinting the order from: Settings → History → Orders

Or test again with a new order.

If everything else is printing correctly, but some orders aren’t, you may be trying to print a blank order.

When creating an order, you can either:

Once one of these actions has been done, the original order is considered finished.

If you then go back and try to print the order again by pressing Pay or saving it as a tab a second time, Bustle creates a new blank order instead - and that blank order won’t print.

You’ll usually notice this because a new order number appears below the original one.

In the example below:

To reprint the original order, go to:

Select the original order, then press: