This guide is designed to be used as a walk-through to get your Bustle Online Menu set up. We'll cover each section step-by-step, and at the end you will be ready to receive Online Orders.
Are you too busy? We're happy to set all this up for you (for free!). Just click the button below, or the chat in the bottom right of your screen and say "Please set up my Bustle Online menu" and we will get started!
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Do it yourself
****Estimated time to complete: 60 minutes
Video Overview!
Some examples of live Bustle Online menus:
Head to Setup > Menu Builder and click the Online button to get started!
Items and Sections for your Online Menu
Items and Sections for your Online Menu
Decide what menu sections you want to show or hide online, and in what order you want them to appear. Click Hide or position sections.
To hide or show a section simply press on hide or show. To move sections around, drag and drop the menu section to where you want it. Once done, press Save.
Hiding or displaying items and mods
You can decide whether to display an item or a mod on your online menu within the item or mod records themselves.
Items
On the Menu Builder page you can toggle on
Open it up and in the Basics area, toggle on or off the Show Online button. This toggle is also available on the item itself, by opening it from within the item editor.
Mods
Head to the Mod Editor or you can also do this in the mods section of your item.
Open up the mod and toggle on or off the Display on your Online Menu button.
Set up your section blurbs - headers and footers (optional)
Want to add some more wording for each menu section? Here's how...
Click on the section button in the preview to open up the section.
Click this...
Click + Add Section Blurb in the header to add in some tantalising words. There is another spot at the footer to do the same...
If you need to update the name of an item or add a description, you can also do this from the preview page. Click the item, then press Edit Item to bring up the item's short form. You can make changes to the item from there.
Branding Your Online Menu
Branding Your Online Menu
Upload your logo on the menu preview. Ideally your logo is square in shape and under 1mb in size. Want to get funky? Try uploading a small square gif for a moving logo!
You're almost done. Now let's add a bit of colour and some welcoming words!
Press the Edit button at the top right of the preview to head to the branding setup page.
On the Branding Setup page we have a few sections on the left for you to fill in or select from. Let's take a look...
Welcome message
Enter in a welcome message to display at the top of your menu. It can be anything from your style of service, to your offerings, to service times.
Colour scheme
There are 4 colours you need to select. Have a play and get your colours rocking!
Brand - your main brand colour.
Secondary - a matching colour that gets used as the menu background.
Tertiary - another match that gets used for item buttons.
Highlight - Used to highlight selections on the menu, or for error messages.
Select the colour by clicking on the colour field. The colour selector will appear. You can use the eyedropper, the colour scroller, or enter in your HEX number manually by clicking the field at the bottom of the selector until HEX shows - then enter in your unique number.
Need help finding ideal colours to go with your brand? There are a lot of free colour palette finders on the web, such as this one: Coolers.
Brand Style and Currency
The final settings are Brand Style - these make small changes on how the buttons and fonts appear on the site, and Currency - how you want prices to display.
Once you're ready, press the Update Branding or Done button to save your settings
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Add Images, descriptions and promotions to your online menu
Add Images, descriptions and promotions to your online menu
Jazz up your menu and get feet through the door! Let's take a look at how images and promotions work in your online menu.
Adding images to items and menu sections
Here's a quick look at a demo menu with no images. Functional, but rather plain...
Let's start making it shine!
When we add our first image to an item, this will become the image used on the menu section - so If I add an image of a Lemon Meringue Pie it will appear on the item as well as in the Desserts section. Once we have added all our images in place, it will use the image from the first item in the section.
To upload an image on an item
Head to the Item editor, locate the item and open it. Scroll down until you see Image for Promotion and select the image from your computer. The image should be square in shape and less than 5mb in size.
A successful upload will display the image in the online menu preview
On your online menu the image appears on the item, and the menu section.
Once we have added all our images in, it starts to take shape - and the menu is now using the Chocolate Gateaux image for the Desserts section image.
Pressing on the item on the menu also displays the image.
Adding Descriptions to Items
You may have done this already when setting up your items, but if not, these details can really uplift and fill-out your online menu.
This is also done within the Item editor in the Basics tab. Enter in your description and view how it will look on the preview. You also decide if the item appears on the menu or not using the toggle below the description.
Adding promotions to your menu
When you really want a menu item to stand out and grab attention - use a promotion! This is also done within the Item editor.
Open up the item and scroll to Promotions
Press Start Promoting
The image you have already loaded for the item will appear. You can also select up to 3 cravings that the item satisfies, and enter in a blurb for your promotion. Once done, press Activate.
Once your promotions are set up they will appear as Favourites on your menu and can be viewed, or ordered if you are set up to take orders and payment.
That's the basics - give it a go!
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Set up Bustle Pay to Receive Payments Online
Set up Bustle Pay to Receive Payments Online
Get your Bustle Pay account setup
You will need to sign up your venue to a Bustle Pay account so we can send you the money made through online orders. It's a quick process that's completed on your Bustle Hub, but make sure you have your bank account details, Business/ABN Number and some ID ready.
Head to Setup > Bustle Online
Press Get Paid Your Way under TablePay & Bustle Pay
Press Set up Bustle Pay now
This will take you through the guided process to get your Bustle Pay account set up so we can start sending you the $$$ for your online sales.
Step 3 - Set up Bustle online to suit your needs
The last step on your Bustle Hub is to select your Bustle Online features.
There are 4 selections under our two main features. Let's break them down...
Online Ordering
By switching the online ordering toggles on you go from having an online menu to an online ordering system that takes payment and sends orders to your printers. Either allow simple ordering, needing only a name (ideal for takeaways), or switch on table service so your pre-defined tabs or tables appear and can be selected for dine in.
TablePay
By switching these toggles on, your staff can offer an online tab to your seated customers, by printing out a QR code and handing it to them. They can pay via this code or pay as usual at the counter, or a combination of both. You can also decide whether you want your staff to manage all further orders, or if you want to allow them to order from your online menu and add to their tab (without a credit card added)
Select iPad and set up your printer settings
Select iPad and set up your printer settings
Now you're all set up on your Bustle Hub you're nearly there!
Select and save the iPad that will manage the incoming orders / printing
Set your First Online Ordering Number for each day of service
This will be the starting order number each day for online orders. Leaving it at 10000 should be fine for most setups but if you do want to change it, make sure you don't set it the same starting number as any of your physical Bustle tills.
If you change this number it will start using the new number from the next day on. Make sure to sync your menu on the iPad(s).
Sync the menu on the iPad you selected above
Firstly (Important) make sure your iPads are running the latest version of Bustle.
Once updated, or if you're on the latest, then Sync the menu!
Select your printer settings
Printing dockets works based on your current setup. Make sure that any menu section that displays the items you set up on your online menu are set up on your Bustle iPad app to print orders. Then they will print exactly the same as if your team was entering in the order on the Bustle app.
Settings on the iPad app:
Head to Settings > Printers and select your first printer in the list (this is only needed on the first printer). The QR printer settings are near the bottom...
Prints Table Pay QR Docket - If you have TablePay switched on, this allows you to print off the QR code to give to your customers to view and pay their bill.
Prints Table Payment Confirmation - Prints for both Online ordering and TablePay tabs. When an order is paid, a small slip prints to tell your team an order has been received and paid, or a customer has paid their TablePay tab bill.
Prints Table Pay Receipt - Automatically prints a receipt for the customer after an online order is received or a TablePay tab bill is paid.
Troubleshooting
Bustle Online Orders delayed? Not printing immediately?
To receive an online order, your iPad needs to be awake and alert with the Bustle Till app open. Check your iPad Settings > Display & Brightness > Auto-Lock > and make sure it is set to Never.
Go Live with your Online Menu
Go Live with your Online Menu
When you are ready to go live with your menu, head to Setup > Bustle Online and press Get Seen under Make Your menu discoverable.
A window will pop out - press Get Online and your QR code, direct link and some further hints and tips will appear.
And from here - share your QR code and links everywhere and let that gorgeous menu shine...
Make sure customers can discover your Bustle Online menu!
Make sure customers can discover your Bustle Online menu!
Make sure your customers can discover your menu by:
Pasting the link into your Insta bio
Pasting the link into your Google business settings
Pasting the link into your venue's Facebook page
Need more help? See our Going Live and QR codes article.