Don’t stress - 90% of the time it’s one of these top 3👇
🔥 Quick checks (do these first)
Same Wi-Fi?
iPad + printer MUST be on the same network
Go: iPad Settings → Wi-Fi (does it look correct?)
Is the printer plugged into a wi-fi Extender?
Bustle allowed on network?
Go: iPad Settings → Apps → Bustle → Local Network → ON
If you don’t see the setting → try a test print and hit the Allow button
Printer Lights?
Any red lights? Paper out? Cables loose?
Flashing lights? It's definitely not connected to your router
🧭 Still not printing? Let's step through...
Step 1: iPad check (biggest culprit)
Make sure it hasn’t jumped Wi-Fi
Forget extra networks so it doesn’t roam if it loses connection
Step 2: Look at the printer lights
🔴 Red → paper out/jam or hardware issue
🔵/🟢 Flashing → not connected to a router (cables, power off/on)
🔵/🟢 Solid → printer is connected → check iPad (Close Bustle > Restart iPad > Check Wi-Fi)
Step 3: Quick fixes (30-second reset stuff)
Turn printer OFF → wait 10 sec → ON
Unplug + replug cables
Try another cable if you’ve got one
Restart the iPad
Check Network is allowing printing Go: iPad Settings → Apps → Bustle → Local Network → ON
If you don’t see the Local Network setting → try a test print and hit the Allow button
In Bustle:
Settings → Printers → Select the printer → Search/Add → Test print
(Epson printer? Try Re-selecting the model: Epson Ethernet then test print)
🧨 Last resort (network reset)
If nothing’s worked, when you have a spare moment...
Turn router OFF (wait full 3 mins - not 30 sec)
Turn back ON and wait a minute for the wi-fi to engage
Re-search printers in Bustle
🆘 Still stuck?
Could be a hardware issues or a wider issue on your network.
Before reaching out, grab:
iPad model
Printer model
What the lights are doing
When it started
Then get in touch. We’ll help get you sorted.
If this looks like a network issue, it may need someone on-site to take a closer look.
We’re not able to see or access your network setup directly, but we can recommend trusted technicians in most areas if you need a hand.