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Connect your printers in the Bustle Till (Star TSP100 & Epson)

How to set up printers on the Bustle iPad app once they are set up on your network

Brent Wimmers avatar
Written by Brent Wimmers
Updated this week

If you haven't added your printer to your router, click here first:

Once your printer has been added to the network...

Please note that if you are on our Small plan, your account is limited to one printer and a single docket per order.

Open the Bustle iPad Till App:

  • Press the Settings icon (top right of the screen).

  • Press Printers.

  • The general printing settings appear on the right. These determine when you print order dockets and receipts.

  1. These three settings determine whether you are prompted for printing orders and receipts when paying or closing a tab window. Orders = Kitchen/bar/coffee order dockets. Receipts = Customer GST receipts

  2. Group Items By Section: This setting determines whether you group printed orders based on your menu sections (best for dining courses), or if you print orders based on how the items are entered on the order.

  3. Card Button opens Cash Drawer: This setting determines whether the cash draw pops when you select Card as the payment type.

  4. Menu sections not set up to print: This area will show you any sections from the menu that aren’t allocated to a printer. If any sections are showing here then no items from that section will print for orders. These sections are added under the individual printers settings (No. 6 below)



Set up your printers:

Press Add Printer or select an already existing printer from the left. The printer’s settings window will open (shown below). 

If you have multiple printers, make sure you set up the printer with your cash drawer attached as the first in the list.

Let’s look at the options…

  1. Add a new printer.

  2. Press the button to activate the printer for setup and use.

  3. Select the brand of the printer from our list of supported Star Micronics or Epson printers. (please note an Epson U220B is a Dot matrix printer)

  4. Enter a name for the printer you are connecting to e.g. Counter or Kitchen.

  5. To get the Network address of the printer appearing, press the Search for Printers button and then select your printer from the list found.

  6. Tap to open a new window showing all your menu sections. Tap on the menu sections you would like this printer to print orders for (eg: food sections print to kitchen printer, drinks to counter printer).

  7. Activate so the printer can print receipts. (don’t turn this on for a kitchen printer).

  8. Activate this to print a cash up summary after you press submit on a cash up.

  9. Activate this to open your till drawer (that is plugged into the printer) automatically on cash payments.

  10. Select the font size for your order dockets (Small, Medium or Large)

  11. Test Print and Open Cash Drawer: Once your printer and cash drawer are set up, press these buttons to test your setup.

*Please note with bluetooth printers you will need to successfully pair them with the iPad before they will appear in the search results.


Permission for Bustle to access your network

While setting up you printer or printing for the first time after a reinstall of Bustle, you may me prompted to allow access for Bustle to your local network. Click OK or you will not be able to print from Bustle.

Should you have selected Don't Allow by error, check out this article on how to get it fixed up.

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