To purchase the compatible hardware listed in this article:
You can order direct from our website HERE and we'll get it whizzing out your way quick smart! (delivery times will vary based on your location).
Now let's take a look at what hardware you can use!
iPads
Our till app will only work on the trusty Apple iPad - we have no current plans for building the app on android devices. Your Bustle Hub, where you set up your menu and look at reports, can be accessed by any computer using either Chrome or Safari browser.
Which iPad should I get?
For smooth running of Bustle, we recommend getting the latest version iPad. Your iPad must be able to at least run iOS 14. See this article for more.
Purchase iPads from your local reseller or directly from Apple.
Bustle works on all types of iPads, from the iPad mini through to the iPad pro 12.9 inch.
Older iPads may still work with Bustle but are not recommended if you have a multiple till, paperless or eftpos integrated setup.
Some Older iPads are unable to install the latest versions of Apple iOS (operating system) as well as the latest versions of Bustle. The operating system needs to be at least iOS 14. To run Paperless, the iPad needs to be on iOS 14 or later. and your Bustle iPads sending paperless dockets all need to be on iOS 14 or later.
Printers
For the most stable setup, we recommend using ethernet printers (that require cabling through to your router). However there are bluetooth and wi-fi options available. Let's take a look.
Does Bustle work with Star or Epson printer models not on this list?
It is possible that other Star or Epson model printers will work with Bustle but until they are added to this list, they are unsupported - this means that they are not tested before any Bustle or iOS updates & if they stop working for any reason (including updates to Bustle software), we may be unable to support getting them working again.
Tip: Most Epson printers will work with Bustle. To quickly test if your printer works, grab an iPad, download the Bustle iPad app and select the demo mode. You can try searching for and adding your printer here and if it works, you're good to go.
Ethernet Thermal printers - plug directly into the router (USB versions will not work)
Star TSP143III (TSP100) Ethernet Receipt Printer
Epson TM-T82II, TM-T82III & TM-M30III-H Ethernet Receipt Printers
Bluetooth Thermal printers - wireless
NB: Only for single printer / Single till setups - they only attach to one iPad.
For Food Trucks we recommend:
Star SM-S220i MFI Mobile Printer (not able to work with a cash drawer)
Star mPOP Bluetooth Receipt Printer and Cash Drawer
For cafe's, restaurants, bars and the like.
Star TSP143iii Bluetooth
Wi-fi Printers
For these printers you will need a very stable and strong, dedicated network using a commercial grade router. Chat to us if you're unsure.
Star TSP143IIIWLAN
Dot Matrix Printers
Ideal for printing dockets in kitchens
Epson TM-U220B
Printer Paper
80mm x 80mm
for most ethernet and wifi printers
Star TSP143III (TSP100) Ethernet Receipt Printer
Epson TM-T82II and TM-T82III Ethernet Receipt Printers
Star TSP143IIIWLAN
Star TSP143III Bluetooth
58mm
for most bluetooth printers
Star SM-S220i MFI Mobile Printer (not able to work with a cash drawer)
Star mPOP Bluetooth Receipt Printer and Cash Drawer
76mm
for dot matrix printers
most use 2ply but 1-3 ply is available
Epson TM-U220B
Cash Drawers
There are plenty of cash drawers that can connect to the above printers. The only specs are that they are 24v and have a RJ12 plug (Standard Receipt Printer Connector).
Stands
You can use any stand compatible with your model of iPad. We recommend Heckler stands (but can take 2 weeks to arrive from USA).
Eftpos Terminals
Check out the integrated* eftpos options HERE for NZ or HERE for AUS, or use any payment option alongside Bustle.
*Integration - meaning that Bustle sends bill totals directly to the terminal.