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Square - Process a refund

How to process a refund with Bustle and Square.

Brent Wimmers avatar
Written by Brent Wimmers
Updated yesterday

Processing a refund with Square is completed in both apps. Let's get the customer sorted first.

In Square:

  • Pop into the Square app on your iPad

  • Follow their process to perform the refund (hot tip: head to transactions, locate it and press refund)

In Bustle

  • Head to Settings > History in the Bustle till app and press Transactions.

  • Locate your transaction and press it to select.

  • Press the Refund button.

  • Select a refund reason or type in a different reason and press confirm.

  • Select the items you wish to refund and then do a LONG press on the Card button. This bypasses Square (which is already done) and records the refund in Bustle

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