Bustle

This guide will show you how to connect your Shift4 SmartConnect EFTPOS terminal to Bustle so payment can be sent straight from the till to the terminal for processing.

SmartConnect integration is available with: 

- Shift4 A920 Mobile Android Terminal (WIFI/GPRS) 
- Shift4 S920 Mobile (Wifi/GPRS) 
- Shift4 A910 Mobile Android Terminal (WIFI/GPRS)  (Coming very soon - check with Shift4 for timings)

Ensure your Terminal works with Bustle:

SmartConnect has integrated tipping and surcharge - where any tip or surcharge totals from the terminal are recorded in your cash up. Contact Shift4 (formerly Smartpay) to get this enabled.

One Shift4 EFTPOS terminal for each Bustle till (iPad)

Your EFTPOS terminal and iPad connected to the same Wi-Fi network

Access to Bustle Hub (<a href="http://hub.heybustle.com/app/setup/ipads" rel="nofollow noopener noreferrer" target="_blank">hub.heybustle.com</a>)

Note: You will need to contact your Shift4 provider in this process.

- One Shift4 EFTPOS terminal for each Bustle till (iPad)
- Your Bustle tills (iPads)
- Your EFTPOS terminal and iPad connected to the same Wi-Fi network
- Access to Bustle Hub (<a href="http://hub.heybustle.com/app/setup/ipads" rel="nofollow noopener noreferrer" target="_blank">hub.heybustle.com</a>)
- Note: You will need to contact your Shift4 provider in this process.

We can help with connecting your EFTPOS terminal to Bustle and checking your Bustle settings. However, if you see an error while setting up or using the terminal - including an EFTPOS error shown in Bustle - you'll need to contact your EFTPOS provider. They manage the terminal and are best placed to troubleshoot the error.

1. From the Bustle Hub (<a href="http://hub.heybustle.com/" rel="nofollow noopener noreferrer" target="_blank">hub.heybustle.com</a>) select your integration type

In the Hub, head to <a href="https://hub.heybustle.com/app/setup/ipads" rel="nofollow noopener noreferrer" target="_blank">Setup &gt; iPad Setup</a>

Use the Eftpos Integration selector to select your provider - SmartConnect by Smartpay.

Head back to the iPad - In the Bustle iPad till app go to: Settings &gt; Sync Menu.

After syncing is finished, fully close and restart the Bustle iPad till app. You'll see an "EFTPOS" option appear in your iPad settings.

1. In the Hub, head to <a href="https://hub.heybustle.com/app/setup/ipads" rel="nofollow noopener noreferrer" target="_blank">Setup &gt; iPad Setup</a>
2. Use the Eftpos Integration selector to select your provider - SmartConnect by Smartpay.
 1. 
 
3. Head back to the iPad - In the Bustle iPad till app go to: Settings &gt; Sync Menu.
 1. 
4. After syncing is finished, fully close and restart the Bustle iPad till app. You'll see an "EFTPOS" option appear in your iPad settings.

___________________________________________________________

2. Get your Shift4 terminal ready for Bustle

Follow the SmartConnect guide to get set up and locate your 8 Digit Pairing Code (Contact Shift4 if you get stuck here).

3. In the till connect your Shift4 terminal to Bustle

On your Bustle iPad till, go to Settings &gt; EFTPOS &gt; Connect.

Next, enter the details for your terminal. Replace any existing text in the field with your terminal's 8-digit pairing code. Then press Pair Terminal.

1. On your Bustle iPad till, go to Settings &gt; EFTPOS &gt; Connect.
2. Next, enter the details for your terminal. Replace any existing text in the field with your terminal's 8-digit pairing code. Then press Pair Terminal.
3. You're done!

Ensure “Allow Network Permissions” is enabled on your iPad.

Make sure you’ve selected the correct integration type in the hub.

Have you entered the correct IP address / Serial Number?

Receiving an error message? Follow these steps:

- Ensure “Allow Network Permissions” is enabled on your iPad.
- Make sure you’ve selected the correct integration type in the hub.
- Have you entered the correct IP address / Serial Number?
- Receiving an error message? Follow these steps:

Shift4 SmartConnect Eftpos not connecting

Get Bustle and SmartConnect terminals talking.

Shift4 SmartConnect -  Initial Setup (formerly Smartpay)

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Shift4 SmartConnect - Initial Setup (formerly Smartpay)

Before you begin, you’ll need:

1. From the Bustle Hub (hub.heybustle.com) select your integration type

2. Get your Shift4 terminal ready for Bustle

3. In the till connect your Shift4 terminal to Bustle

Troubleshooting: