Let's get set up to take mobile orders and payments!
To take orders and payments from your regulars (Regulr app users), you will need to be on our Regulr add-on plan. The cost to your business is only $39 + gst per month to set up your outlet to appear in the Regulr app and take remote orders and payment.
I'm keen to get started. What do I do?
Step 1 - Head to the Regulr tab on your Bustle Hub
Once Regulr has been added to your subscription, give your Bustle Hub a refresh, then click on the Regulr tab.
Get started on the Regulr Status tab which guides you through the process to get your outlet live and making bank!
Step 2 - Create your Regulr menu
Hit the Make a Regulr Menu button to get started. As you work through setup, the tick boxes will fill in automatically.
On the left, you’ll see all your current inventory items grouped by category. You can use these, or create brand-new items with different prices just for Regulr. (Your Regulr menu doesn’t need to match your Bustle menu - want to keep it to just coffee and muffins? Sweet as. Just add those items.)
⚠️ Heads up: If you’re setting different prices for Regulr, you’ll need to create new items. Make sure these new items are also added to your Bustle iPad menu in a section that is set up to print on the till - that way, when a customer orders, your dockets print correctly. (See the IMPORTANT NOTE below for more details.)
Now build your one-page menu by dragging and dropping items, and creating sections in the Regulr menu preview. Save your changes, and once it’s looking right, hit Use Menu to make it live.
Your menu will then appear as Active - meaning it’s the one showing in the Regulr app.
👉 Reminder: Your menu won’t be visible in the Regulr app until you make your outlet live on the Regulr Status page.
⚠️ IMPORTANT NOTE ABOUT PRINTING ORDERS:
Orders placed through Regulr print according to how the items are set up on your Bustle iPad menu.
Best option: Use your existing items for Regulr.
If creating new items:
Add them into new sections on one of your iPad menu pages.
Set those sections to print where they need to via your Bustle printer settings.
🖨️ No printer? That’s fine - once you accept the order, you can find it in the iPad app under: Settings > History > Orders
Step 3 - Regulr Outlet Settings
This is where you create your Outlet to display in the Regulr app. Head to the Regulr tab again and click the Regulr Settings button, or press this button on the status page.
Here's a quick breakdown of the fields to fill in:
Order Receiving Device:
Select the iPad that you want to receive orders on from Regulr. Even if you only have one iPad running, make sure to select it from the dropdown.
Outlet Name:
The name of your business outlet.
e.g. Deluxe Cafe
Outlet Phone Number:
A phone number that Regulr users can call if they have any questions about their order or payments.
Outlet Opening Hours:
Whatever you write here is displayed in the Regulr App so that users know when they can order from you. This is only for display and does not manage when users can order. You could also put an approximate time it takes you to prepare orders - e.g.: Orders are ready within 15 minutes of being accepted.
Outlet Address:
The physical address of your business. Start typing your address and select the correct address when it pops up.
⚠️ IMPORTANT: Make sure the address finder locates your address and then select it rather than type in the full address and hit save, otherwise your Regulr users will be unable to find you.
Logo Image:
Upload your outlet's logo image here. It should be a square image, no larger than 5mb. The ideal dimensions are 500px x 500px. If it doesn't save, your file is too big.
Hero Shot:
This is the area to upload your hero image. An image that represents your personal hospitality style. You will likely have some of these already for your website or Facebook page. Not sure what to upload? Download the Regulr app to your phone and check out what our other customers have done.
The pic should be no larger than 5mb and the ideal dimensions are 1200px x 960px.
Social Media handles:
Add in your Facebook, Twitter and Instagram handles here to allow Regulr users to quickly find and follow your accounts.
Step 4 - Set up your payment account
Next on the list is to set up your Stripe account so you can receive payments through Regulr. Click the Setup your Regulr Payment Account button or hit the Payout Settings tab on the menu.
Here you set up your Merchant Account with our partner, Stripe.
Step 5 - Let's get Live!
Ready to roll? Here's where to turn it on. Your outlet will appear in the Regulr app, ready to take orders! This is also where you turn it off. (If you're too busy to take Regulr orders, switch it off here and your outlet will be temporarily removed. - Don't forget to switch it back on!)
REALLY SUPER IMPORTANT >>> Make sure you sync your menu on the till you have set up as your Order Receiving Device. This will ensure all orders arrive for you to process. If you are switching Regulr off every night, please make sure you sync your menu on the till as soon as you turn it on again. If you change the order receiving device to another till, make sure you sync all your iPads.