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Can I reprint a cash up?

What can I do if my cashup fails to print or I need another printed copy?

Written by Brent Wimmers

From Bustle Till version 6.6.0 you can reprint a cash up for up to an hour after cashing up.

If you get a notification that the cash up did not print you' will need to:

  • Enter your PIN or Emoji staff login to open up the till again.

  • Press Settings > History

  • Select the Printing tab

  • Press the Cash up print job that failed

  • Try a reprint

If all is well with your printer and it was a temporary glitch you should be away printing. If there is still an issue you will need to fix up the printer first. Head to Settings > Printers and try reconnecting.

Here is the troubleshooting article if needed.


I'm on an older version of Bustle

If you are on an older version of Bustle, you are unable to reprint a cash up from the Bustle iPad till app to the point of sale printer. 

If you do need a hard copy of the cash up and you have a desktop or laptop computer and a standard printer (optional), you can access the cash ups on your Bustle hub under Cash Ups.

Select the cash up you wish to print, so it pops up the cash up details on the right of the screen.

Press command + P (or ctrl + P for Windows) to bring up the print window screen. If you have a standard printer you can print the cash up. Alternatively, you can select Save as PDF from the Destination drop down and save it to your computer.

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