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BNZ PayClip - Locate IP address / Set up a static IP address
BNZ PayClip - Locate IP address / Set up a static IP address

How do I locate the IP address for my PayClip? How do I set up a static IP?

Brent Wimmers avatar
Written by Brent Wimmers
Updated over 9 months ago

To get Bustle and your BNZ PayClip talking, you need to find the IP address of the PayClip to enter it into the Bustle eftpos settings. To make sure the connection is as stable as possible, you should set a static IP (meaning that you are locking in that address for the PayClip so it never changes).

Let's take a look...

How do I locate the IP address of my PayClip

At this point you will have connected the BNZ PayClip to your Wi-Fi using the the BNZ PayClip setup guide. Follow these steps to locate your IP address.

Swipe down on the PayClip screen and select Settings (cog)

Select Network & Internet

Click on the Wi-Fi Network that the device is connected to

Click on the connected WiFi again

Scroll down if needed, and note down the IP address

Need Help? BNZ have a dedicated PayClip technical team available 24/7 on 0800 729 254.

How do I set up a static/fixed IP address for my BNZ PayClip?

Preparing the eftpos device to connect to the POS

To integrate the BNZ PayClip to Bustle, a fixed (static) IP address should be added to the PayClip using the details of the Wi-Fi your PayClip is connected to.

The below instructions will show you how to set the static/fixed IP details using the eftpos device.

Note: If you need help with this, BNZ have a dedicated PayClip technical team available 24/7 on 0800 729 254.

Getting your static/fixed IP Details

  • Ensure that the device already connected to Wi-Fi where the POS transactions will be processed. (setup guide)

Swipe down on the PayClip screen and select Settings (cog)

Select Network & Internet

Click on the Wi-Fi Network that the device is connected to

Click on the connected Wi-Fi again

Scroll down and note down the following details

IP Address:

Gateway:

Subnet Mask :

DNS – (both if available):

Setting your Static/Fixed IP

Swipe down on the PayClip screen and select Settings (cog)

Select Network & Internet

Scroll down and select Advanced Options

Select the Static option under Wi-Fi

Enter the IP Address, Gateway, Network Prefix Length and DNS 1 (and DNS 2 if available) - See below pic for an example.

From the earlier example the below details would be entered.

IP Address – 192.168.184.167 (Change your last set of digits on the address by 100 to avoid an IP conflict - in this case we changed the .67 to .167). Make sure these final digits after the last "." stay between 2 and 253.

Gateway – 192.168.184.02

Network Prefix Location – This is generally 24; if your Subnet Mask (that you noted earlier) is anything other than 255.255.255.0 please check with BNZ technical support by calling 0800 729 254.

DNS – (add both if available) 192.168.184.2

Once completed, click on Save and then press the ( O ) to return to the Home Screen.

If you have any trouble with this configuration, please contact BNZ's dedicated PayClip technical team via 0800 729 254.

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